PRIVACY AND SECURITY POLICY

Privacy Policy

PRIVACY AND SECURITY POLICY

All services provided in our store and SHAMCOM TELEKOMUNIKASYON INTERNET COMMUNICATION AND SOFTWARE SERVICES LIMITED COMPANY registered at www.shamcom.com are owned by our company and operated by our company. 

Our company can collect personal data for various purposes. The following is how and how the collected personal data is collected, how and how it is preserved. 

By filling out various forms and surveys on our Membership or Store, a number of personal information about members themselves (such as name-last name, company information, telephone, address or email addresses) are collected by our Store by the nature of the work. 

In some periods, our company can send campaign information to customers and members, information about new products, promotional offers. Our members can make any choice about whether or not to receive such information while being a member, then after logging in, this selection can be changed from the account information section or notify them with the link in the information message that came to them. 

Personal information transmitted electronically to our store by our members during the approval process carried out through our store or by email will not be disclosed to third parties except for the purposes and scope set out by our Members with the "User Agreement".

In order to identify system-related problems and to resolve any problems or disputes related to the service provided, our company registers and uses the IP address of its members. IP addresses can also be used to identify users in a general manner and to collect comprehensive demographic information.

Our company may also use the requested information for direct marketing purposes by himself or those in cooperation, except for the purposes and scope set out by the Membership Agreement. Personal information can also be used to contact the user if necessary. Information requested by our company or information provided by the user or information about the transactions made through our Store; It can also be used by our company and its collaborators in various statistical assessments, database building and market research without revealing the identity of our members, except for the purposes and scope set out by the "Membership Agreement".

Our company is committed to keeping confidential information strictly private and confidential, to consider it a burden of keeping a secret and to ensure and maintain confidentiality, to take all necessary measures to prevent all or part of confidential information from entering or unauthorized use or disclosure to a third party, and taking the necessary care.

CREDIT CARD SECURITY

Our company prioritizes the safety of credit card holders who shop on our shopping sites. Your credit card information is not stored in our system in any way.

 

When you go through the process of operations, there are two things to consider to understand that you are on a secure site. One of these is a key or lock icon located at the bottom of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales process and in the direction of the instruction you provide. Information about the credit card used during shopping is encrypted and delivered to the relevant bank for questioning by the 128-bit SSL (Secure Sockets Layer) protocol, regardless of our shopping sites. If the availability of the card is confirmed, the exchange will continue. Since no information about the card can be viewed and saved by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud. Therefore, the accuracy of financial and address/phone information must be confirmed before the customers who order from our shopping sites can reach the supply and delivery stage of their orders for the first time. If necessary, the credit card holder is contacted by the customer or the relevant bank if necessary to check this information.

Only you can access and change all the information you provide when you become a member. If you protect your member login information securely, it is not possible for others to access or modify information about you. For this purpose, membership operations are moved within the 128-bit SSL security area. This system is an international encryption standard that is impossible to break.


Internet shopping sites with information lines or customer service and open address and phone information are more preferred today. In this way, you can get detailed information about all the issues that you have in mind and learn more about the reliability of the company providing online shopping services. 

 

Note: We recommend that the company's open address and phone be located on internet shopping sites. If you're going to shop, make a note of all the phone/address information from the store where you bought the product without making your purchase. If you don't trust it, phone it before shopping. All information about our company and the place of company is mentioned in all our online shopping sites belonging to our company.

 

SECURITY OF MAİl ORDER CREDIT CARD INFORMATION

 

Your identity and credit card information that you will send to us by credit card mail-order method will be stored by our company in keeping with the principle of confidentiality. This information is held for 60 days against objections to withdrawalfrom credit card, which may occur with a possible bank, and then destroyed. If any price other than the approved mail-order form fee you send us for the price of the products you have ordered is withdrawn from your card, you may naturally object to the bank and pose no risk as you may prevent payment of this amount. 


THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement are only related to the use of our Store, not third-party websites. 

EMPLOYMENT HALLS
In the following limited cases, our Company may disclose information of users to third parties other than this "Privacy Policy" provisions. These conditions are limited;
1. Comply with the requirements of the law rules issued by the competent legal authority of law, decree, regulation, etc. in law;
2.To fulfill and implement the requirements of the "Membership Agreement" and other contracts that our store has contracted with users;
3.Requesting information about users for the purpose of conducting an investigation or investigation by the competent administrative and judicial authority;
4.Where it is necessary to provide information to protect users' rights or security. 

Email SECURITY
Never write down your credit card number or passwords in emails you send to Customer Service of our Store regarding any of your orders. The information contained in the emails may be visible to third parties. Our company cannot guarantee the security of the information transmitted from your e-mails under any circumstances.

SCANNER COOKIES 
Our company can obtain information about users and users using the website using a technical communication file (Cookie) to visit our store. The technical communication files mentioned are small text files that a website sends to the user's browser (browser) to hide in the main memory. The technical communication file makes it easy to use the Internet by storing situations and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, how many times a person visits the site, and how much they stay on the site, and dynamically generate ads and content from user pages specifically designed for users. The technical communication file is not designed to retrieve data or other personal information from your main memory or email. Many browsers are designed to accept the technical communication file at first, but users can change settings so that the technical communication file does not arrive or that the technical communication file is issued alert when they are sent.

Our company may change these "Privacy Policy" terms at any time by posting it on the site or by sending e-mail to users or posting them on the site. If the Privacy Policy provisions change, it will take effect on the date it is published.

For all your questions and suggestions regarding our privacy policy .................................................................................... you can send an email to the address. You can reach the following contact information belonging to our company.

Company Title: SHAMCOM TELEKOMUNIKASYON INTERNET ILETISIM VE YAZILIM HIZMETLERI LIMITED SIRKETI
Address:  SEYİTNİZAM Mah. DEMİRCİLER SİTESİ 6. Cad. GALAXI 1 IŞ HANI Apt. No: 83 / 89 / ZEYTİNBURNU / İSTANBUL
Email: info@shamcom.com
tel : 00905442531087