ShamCom

call center system

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Integrated call center system

A control panel for managing employee calls, recording and tracking calls

Call center service and international VoIP lines from ShamCom

Call Center, which is a system for managing employee calls within the company and works through computers, mobile application or VoIP phones

It can be delivered from 5 employees to 500 employees calling at the same moment and from one number

An admin panel to control and track all calls and there is a call recording feature

And follow-up of employees and the status of outgoing calls. Calls between employees can be diverted or transferred to external mobile numbers

A voiceover can be added to the transfer when receiving calls (Welcome to the company ..... to request the section ... press the number 1 .................

This system has a monthly fee starting from 250 pounds per month for every five employees. For more details, there is a file attached with full details.

And it works on a Phoebe phone number

It is a corporate phone line that works via the Internet

A commercial number begins with the code 0850XXXXXXX

It can be used as an ordinary telephone line that works via a telephone set, and international and domestic calls can be made

To subscribe to the service as a phone number only, you can subscribe for free, provided that you recharge a balance for the first time with a value of 1000 Turkish lira

To subscribe to the Call Center feature, a monthly fee will be charged on the call center panel, according to the number of devices required

A balance must be filled for the first time with a value of 1000 Turkish lira

The company is required to obtain official papers to obtain the benefit

Fergie + Amza Bayan + Events + Residence and passport of the owner of the company or the owner

Project details:

Custom admin panel for you
It works on computers only and does not need any additional equipment
The admin panel for the admin allows him to see the connected devices, each device separately
All employees are calling from one number that appears with the customer
It can be contacted directly by the employee, or the system can automatically call the numbers and transfer communications to the employee
The feature to receive calls can be activated on the same number
Voice welcome, employee selection, and transfer can be activated
Integrated divider work
Call recording and saving system on request
Store numbers for each employee separately
Automatic call system so that the system automatically calls numbers and diverts calls to employees
Reports of employee productivity, number and duration of calls for each employee
The system needs an internet line and has a fixed IP installed on it
System is only available in Turkish
It is possible to call internal or international to all countries of the world
Call prices are each country separately according to the six attached rates
The company shall pay a monthly rental fee for the system if it is used or not
The rental fee has nothing to do with recharging the call credit, rather it is separate
An unlimited number of employees can be activated from 1 to 500 devices running simultaneously

Paperwork :

Tax Plate

ImzaSirküleri

Certificate of Activity

Kimlik ve Pasport's photo

These papers are required of the company and a signature must be done

The costs are detailed in the table below:

Total project cost:

the service	price
Open a copy of the agreed upon system	Free ...... You just have to pay the rent three months in advance
Recharge for the first time	1000 Turkish Liras is the lowest value
A monthly maintenance contract if the company wants ... to do so	As desired by the company

Subscription prices:

users number	The monthly rent	Monthly maintenance contract	Monthly packing
From 1 to 5 users	250 Turkish Liras	100 Turkish Liras	1000 liras for the first time only
From 6 to 12 users	350 Turkish Liras	150 Turkish Liras	1000 liras for the first time only
From 13 to 20 users	450 Turkish Liras	200 Turkish Liras	1000 liras for the first time only
From 21 to 50 users	650 Turkish Liras	300 Turkish Liras	1000 liras for the first time only

Agreement and Payment Method:

The company obtains a username and password to control its control panel, and the value of 1000 TL is paid as a credit recharge

The rent must be paid three months in advance for the first time, and delivery takes place immediately after payment. The subscription is activated after activating the phone number assigned to you

And that is within 24 hours

Estimated completion time:

After transferring the amount through the bank account immediately, the plate is delivered inactive and activated in less than 24 hours without counting the official holidays

General notes on the project:

The monthly maintenance contract includes software errors within the system or a lack of features agreed upon by both parties only
In the event of any addition to the system that a company wants ...... This addition is considered unavailable, and it is agreed upon that when you want to add an amendment to the site
We stay with you for 15 days of training
This agreement is for subscribing to the software only, and you do not have the right to demand the code or transfer to a server other than SHAMCOM servers

We guarantee that the site will remain within the service for as long as there is a balance in your account.

For more information and inquiries, please contact the numbers:

00908508888321

00905444190970